genograms.net

What It Is

Genograms.net is an online genogram-building platform for licensed mental health and telehealth providers. It is not a general-purpose flowcharting tool; instead, it is designed around family therapy, counseling sessions, and clinical documentation, allowing therapists and clients to collaboratively map family structures, relationship patterns, emotional patterns, and medical markers directly in the browser.

Core Features and Collaboration

The product emphasizes standard clinical genogram symbols, relationship types, and medical markers, making it best suited to therapists with existing professional training. Its standout feature is Live Client Sessions: therapists can send a secure invitation link, allowing clients to create a linked account and participate in real-time drawing, with both sides able to see each other’s cursor. The platform works on desktop, tablet, and mobile without installation, and supports exporting high-resolution images for clinical notes, reports, or case presentations.

Security, Compliance, and Permissions

Security is the product’s strongest selling point. The main content explicitly mentions HIPAA compliance, AES-256-GCM encryption at rest, secure WebSocket transmission, electronically signed BAA, complete audit logs, 15-minute idle auto-timeout, as well as incident response and data retention policies. In terms of permissions, it offers roles such as admin, provider, and client; clients can only access their own sessions. This makes it relatively well suited to U.S. healthcare scenarios involving sensitive information such as PHI.

Pricing and Deployment

The site has a Pricing entry point, but the crawled page content does not show specific prices, plan tiers, or trial policies. What is known is that a Provider Account includes a BAA, supports unlimited client invitations, and does not charge separately per client. Deployment is browser-based SaaS, with an emphasis on no installation and no IT department required. There is no mention of private deployment or self-hosting, nor is there information about third-party integrations, APIs, or developer support.

Pros, Cons, and Who It’s For

Its strengths are its strong vertical focus, clearly defined clinical symbol system, collaboration workflow that fits therapy sessions, and relatively complete positioning around HIPAA, BAA, auditing, and permissions. Its weaknesses are limited pricing transparency, a lack of ecosystem integration information, and the fact that it is not a full clinic management or EHR system. It is best suited to family therapists, counselors, and telehealth mental health providers who need to quickly build visual family relationship maps during sessions.

Access from China and Alternatives

The page does not state the accessibility situation from China. Actual network connectivity, payment methods, and cross-border data compliance should be tested before purchase. If the service users are in China or the work involves locally sensitive health data, local medical data compliance requirements should be assessed. Alternative options include general-purpose diagramming tools, local counseling practice management SaaS products, or EHR systems with family relationship mapping capabilities.