Folders Technology is a software and technology services provider for the travel industry. According to its website, it has been serving the travel sector since 2002, with more than 20 years of experience and 200+ customers. Its products are mainly aimed at TMCs, OTAs, and travel agencies, addressing needs such as back- and mid-office management, GDS data delivery, PNR parsing, reporting analytics, and operations automation.
Its core products include TravelSpace, Amadeus AIR Mate, and PNR Decoder & Converter. TravelSpace is positioned as a complete back- and mid-office system for travel agencies, covering finance, reporting, automation, CRM, business intelligence, and multi-GDS compatibility. Amadeus AIR Mate focuses on automated delivery of Amadeus AIR files, supporting SSH-secured SFTP, automatic routing, monitoring, and API output in raw AIR or JSON/XML formats. PNR Decoder & Converter is a free online PNR decoding and format conversion tool that can generate more readable reports and provides API-ready output. The website also emphasizes API-first delivery, enabling automation of AIR, PNR, and reporting workflows.
Commercial products do not list public plans or pricing; buyers are mainly expected to book a demo to discuss requirements. The only clearly stated free offering is PNR Decoder & Converter. For deployment, the site mentions “cloud delivery to on-premise agents,” suggesting a combination of cloud delivery and local agents, but it does not disclose a more detailed deployment architecture. On security, the website mentions secure and reliable service, SSH-secured SFTP, monitoring, alerts, and audit-ready logs, but there is no clear reference to compliance certifications such as SOC 2, ISO 27001, or GDPR.
Its strengths are its strong industry focus and design around real travel-agency back-office workflows and GDS data flows, making it suitable for companies with existing complex travel technology stacks. White-glove onboarding, integration guidance, and support across 14+ markets should also help with implementation. The main drawbacks are the lack of information on pricing, permission management, SLAs, compliance certifications, and payment methods, meaning procurement teams will need substantial pre-sales discussions and validation.
It is best suited to medium and large travel agencies, TMCs, OTAs, and teams that need reliable Amadeus AIR file delivery, PNR conversion, and multi-GDS integration. Smaller organizations that only need PNR parsing can start with the free tool. The website does not provide information about access from China, so network connectivity and payment methods are unknown. For deployment in China, teams should specifically verify access speed, GDS connectivity, local support, contract payment options, and possible alternatives.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on folderstech.com official site.
folderstech.com is an Unknown SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach folderstech.com directly.