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Shaan Roy is a personal freelance brand focused on WordPress repair, maintenance, and site management services. It is not a developer tool or SaaS platform in the traditional sense, but rather a human technical support service for existing WordPress websites. It is suitable for site owners dealing with issues such as white screens, plugin conflicts, contact forms not sending emails, SMTP errors, slow websites, or security problems.
Based on publicly available information, its capabilities are centered on the WordPress ecosystem: bug fixes, contact forms and SMTP, plugin/theme conflicts, speed optimization, security monitoring, hosting management, Cloudflare configuration, page builder issues, as well as ACF, REST API, Headless WordPress, and ChatGPT API automated blog integrations. The service process emphasizes diagnosing the root cause first, then backing up, fixing, testing, and handing over clear notes, rather than applying temporary patches. It supports a broad range of environments, including various hosting providers, control panels such as cPanel/hPanel/DirectAdmin, and SSH/FTP/SFTP.
First-time projects follow a “pay after satisfaction” model, meaning clients pay only after the issue has been resolved and they are satisfied. Subsequent projects are handled according to agreed terms. Monthly maintenance is offered as a rolling subscription with no long-term lock-in. Basic maintenance for small sites is around $30–$100 per month, while full-service maintenance for larger sites is around $300–$500 per month. Payment is supported via Payoneer, NSave, Remitly, TapTapSend, bank transfer, and Fiverr.
The advantages are its clear positioning, strong WordPress-specific experience, and detailed public FAQ covering process, access permissions, guarantees, and maintenance scope. It also offers a free fix if the same issue reoccurs within 14 days. Communication channels are also flexible. The drawbacks are that, as a personal service, it depends on the individual’s time and capabilities, without a team-based SLA or self-service platform. Public pricing ranges are relatively broad, and complex projects still require case-by-case discussion. The provider also states that design is not the main focus.
It is suitable for small and medium-sized businesses, individual site owners, marketing websites, and business websites using WordPress—especially users struggling with legacy issues left by other developers or those who need ongoing maintenance but do not want to hire a full-time developer. It is less suitable for clients requiring large-team delivery, strict enterprise-grade SLAs, complex brand visual design, or a standardized development platform.
The text does not provide information about accessibility from mainland China. The availability of the website and communication channels such as WhatsApp/Fiverr in China may be affected by local network conditions, but this cannot be determined from the content alone, so it is marked as unknown.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on shaanroy.com official site.
shaanroy.com is an Bangladesh Dev Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach shaanroy.com directly.