Fiix is a cloud-based CMMS maintenance management platform under Rockwell Automation, designed for asset-intensive organizations across manufacturing, food and beverage, energy, facilities, transportation, healthcare and education, data centers, and more. It is positioned not merely as a work order tool, but as a unified platform for work orders, assets, spare parts, mobile operations, maintenance analytics, and industrial system integrations, helping teams reduce downtime and strengthen preventive maintenance capabilities.
Based on the extracted text, Fiix offers a fairly complete set of core modules. Work order management supports creation, prioritization, assignment, and tracking. Asset management supports asset hierarchies, maintenance history, costs, and QR-code access. The inventory module covers parts, consumables, purchasing, and RFQs. The mobile app supports offline work order completion, meter readings, and speech-to-text. On the analytics side, it provides custom dashboards, cost and performance reports, and asset insights, work order insights, and parts forecasting through Fiix Foresight. For integrations, it can connect with ERP, PLM, supply chain, PLC, MES, QMS, fleet, and inventory systems, and also offers an app exchange and integration hub.
Fiix uses a per-user subscription model. The free plan is $0, is not a time-limited trial, and requires no credit card. It includes 25 active preventive maintenance tasks, work orders, asset management, the mobile app, inventory, calendars, and more, making it suitable for small teams testing the waters. Basic costs $45/user/month and adds unlimited PMs, reports, scheduling, certification tracking, and email and phone support. Professional costs $75/user/month and is aimed at multi-site operations and advanced analytics, including Fiix Foresight, custom reports, purchasing, cycle counts, and more. Enterprise requires a custom quote, and implementation, training, integrations, and advanced support may incur additional fees.
Fiix provides relatively transparent security information: AWS hosting, continuous backups, a 99.5% uptime commitment, SOC 2 Type 2 compliance, and a SecurityScorecard A rating. For collaboration, Fiix supports work order dispatching, contractor notifications, technician certifications, electronic signatures, and audit trails, though the text does not clearly specify fine-grained role permissions. On the service side, it offers implementation, training, Premium Support, a help center, and The Fiixers community.
Its strengths are deep industrial maintenance functionality, practical offline mobile capabilities, a friendly free plan, and strong integration capabilities with OT/IT systems. The drawbacks are that advanced AI, multi-site features, and custom reporting are concentrated in higher-tier plans, while total enterprise costs need to be calculated separately. It is also not dedicated compliance software, though it can help provide evidence of maintenance activities. Fiix is best suited for equipment-intensive teams that need preventive maintenance, audit trails, and cross-site analytics.
The text does not provide information on network access from China, payment options, local nodes, or Chinese-language support, so its access status is rated unknown. If an organization has strong requirements for localization, data residency, and RMB billing, it may also be worth evaluating IBM Maximo, SAP PM, as well as Yonyou, Kingdee, or local EAM/equipment management solutions.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on fiixsoftware.com official site.
fiixsoftware.com is an Canada SaaS Tools provider. TG4G tracks its product information, an overall rating of 8.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach fiixsoftware.com directly.