events.com.au

What It Is

Events Travel is an Australian sports and major events travel provider founded in 1993, focused on “world-class event travel experiences.” Rather than being a traditional e-commerce platform, it sells travel packages, small-group tours, official tickets, premium hospitality, and tailored experiences around events such as the Australian Open, F1, the Rugby World Cup, and golf tournaments.

Core Capabilities

The platform emphasizes official partnerships and direct partner relationships, offering official tickets, hospitality seating, and exclusive experiences, which helps reduce the risks of buying through secondary ticket markets. Its fulfillment services cover accommodation, international/domestic flights, airport transfers, venue shuttles, private transport, car rental, local sightseeing, and travel insurance. As an IATA-accredited agency, it can handle flight ticketing in-house. For group and corporate clients, it can also arrange meeting rooms, private suites, branded components, and dedicated consultants. Customers are not limited to Australia; the website states that clients worldwide can book, and its products also cover global events.

Pricing and Payment

Pricing is quoted by event and package. Most events can be confirmed with a 10%–25% deposit, with the balance typically due around 90 days before the event begins. For events further in the future, one- or two-stage payment plans may be available. Payment methods include bank transfer, Visa, Mastercard, and cheque. Local Australian bank transfers have no fee; international transfers to Australian accounts incur an A$20 fee, and credit cards incur a 1.7% merchant fee. Most tickets are not sold separately and usually require purchasing a complete official travel package, with hospitality products as an exception.

Pros and Cons

Its strengths include a long operating history, strong official resources, a complete service chain, and 550+ verified Trustpilot reviews with a 4.9/5 rating. Its human consultants and pre-trip, during-trip, and post-trip support make it well suited to high-value travel scenarios. Limitations include the fact that changes after booking are usually not easy, prices can fluctuate with market conditions and availability, and there may be additional fees for credit card payments, international transfers, cancellations, and more. Some insurance services are available only to Australian residents.

Who It’s For and Access from China

It is suitable for individual fans, families, small groups, corporate incentive travel clients, and travel agencies booking on behalf of customers who want a hassle-free way to attend overseas sporting events. If you only want to buy a single ticket or are looking for the lowest possible price, it may not be the best fit. The source text does not provide information on access from mainland China, so this would need to be tested in practice and is currently rated as unknown.