Et ceterum is a CRM professional services provider based in Paris, Toulouse, and Antananarivo, mainly serving French businesses and industrial customers. It does not simply sell SaaS seats; instead, it provides end-to-end services covering CRM diagnostics, solution selection, deployment, training, and maintenance. It has also launched EtCRM, a SuiteCRM-based platform covering sales, customer service, and marketing use cases.
EtCRM is positioned as a flexible, customizable, France-hosted CRM platform. On the services side, Et ceterum offers CRM consulting and audits, requirements scoping, tendering/solution selection, change management, deep customization, ERP/CRM connectivity, customer portals, business connectors, and TMA maintenance. The website emphasizes Level 1/2/3 support, bug fixing, and evolutionary maintenance, making it suitable for organizations struggling with an underperforming CRM, heavy data-entry workload, limited sales pipeline visibility, or poor customer data quality.
The website does not publish plans, per-seat pricing, or implementation fees. It appears to use project-based pricing for consulting, implementation, and maintenance. A free 30-minute discovery call is clearly offered with no commitment, but there is no visible free plan, online trial, or self-service sign-up. Before purchasing, buyers should clarify scope, budget, delivery timeline, and SLA through consultation.
Et ceterum’s differentiation lies in sovereignty and RGPD compliance: it highlights French hosting, customer data control, compliance audits, processing records, security hardening, and team training. Its case studies also mention improved data synchronization quality, better traceability, compliance, and exchange security. On integrations, it only discloses ERP/CRM interfaces, customer portals, and business connectors; there is no public standard integration marketplace, API documentation, or developer portal.
Its strengths are ten years of CRM focus, a single point of contact from diagnosis to maintenance, deep process-based customization, and strong emphasis on French local hosting and GDPR/RGPD. Its weaknesses are limited pricing transparency and relatively little public detail on product features, permission models, APIs, standard integrations, and deployment options. It is best suited to mid-sized companies in France, industrial customers, public or semi-public organizations, and teams that need SuiteCRM customization plus long-term outsourced maintenance.
Based on the available content, access from mainland China cannot be determined, so it is rated unknown. Its services, compliance messaging, and hosting are clearly oriented toward the French market. Chinese companies considering procurement should pay close attention to network access, contract currency, payment methods, Chinese-language support, and cross-border data compliance. Alternatives to compare include Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, and SuiteCRM service providers; in China, local CRM options such as 纷享销客 and 销售易 may also be worth considering.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on etceterum.fr official site.
etceterum.fr is an France SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach etceterum.fr directly.