Trustt is the technology and software brand of Novopay Solutions, positioned as a cloud banking SaaS and core banking platform for banks, NBFCs, MFIs, and FinTech companies. It is not a traditional merchant acquiring service or payment gateway. Instead, it provides the underlying software infrastructure that helps financial institutions build banking products such as lending, payments, savings, distribution, identity verification, and more.
In terms of service coverage, Trustt includes modules such as digital lending, digital distribution, digital identity, Banking GPT conversational UI, LOS, LMS, Collection, BRE, Low-code, and Analytics. On the payments side, the official website only states that payment products can be built through the Pay Trustt core banking software module, and discloses that it processes around βΉ2,000 Cr in payment transactions per month. However, it does not specify particular payment methods such as UPI, cards, wallets, or net banking. Its lending capabilities are relatively comprehensive, covering loan origination, loan management, collections, and a credit decision engine, while also supporting rapid configuration of new products through a rules engine and low-code framework.
The main content does not disclose pricing, subscription tiers, implementation fees, or transaction fees, nor does it explain settlement timelines. On compliance, the website provides the legal entity NOVOPAY SOLUTIONS PRIVATE LIMITED, as well as its India GSTIN and CIN. Its identity verification product mentions that Aadhaar-related services can be accessed through the customerβs own AUA/KUA license, and it also offers Video ID KYC. On security, Trustt states that it uses multi-factor authentication, data encryption, and regular security audits.
Its main strength is that its product suite covers the full banking digitization lifecycle, making it suitable for financial institutions that need to quickly launch lending, distribution, verification, and payment-related products. Its platform approach, microservice APIs, low-code capabilities, and BRE can help shorten time to market. The business scale it discloses is also substantial, including 130,000 retail touchpoints, 3 million customer visits per month, a βΉ10,000 Cr loan book, and βΉ2,000 Cr in monthly payment transaction volume. The downside is limited transparency around key information: fees, SLA details, licensing and certifications, specific payment rails, and overseas market support are not fully explained.
Trustt is better suited to banks, NBFCs, MFIs, credit technology companies, and large financial institutions in India or those connected to Indiaβs financial infrastructure. It is not particularly suitable for ordinary cross-border e-commerce merchants looking to collect payments directly. The main content does not provide information on access from China, so this is unknown. If a China-based team is evaluating it, they should focus on confirming network accessibility, contracting entity, cross-border data issues, Aadhaar dependencies, implementation support, and alternative options. Comparable platforms include Mambu, Thought Machine, Temenos, Finacle, Finastra, nCino, and Backbase.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on trustt.com official site.
trustt.com is an India Payments provider. TG4G tracks its product information, an overall rating of 8.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach trustt.com directly.