swivi.com

What It Is

Swivi is an AI Agent workspace for individuals and businesses. Rather than simply bolting a chatbot onto SaaS tools, it makes Agents members of the workspace, able to call on 200+ tools such as CRM, invoicing, accounting, HR, payroll, email, calendars, and knowledge bases to complete tasks. It emphasizes native WhatsApp support and broad multi-channel coverage, with deployment available across Telegram, WhatsApp, Discord, Slack, Signal, and other channels.

Core Capabilities

Swivi’s core value lies in its ability to “get work done.” Agents can create contacts, follow up on leads, generate invoices, send emails, handle payroll, produce financial reports, launch marketing campaigns, call REST APIs/Webhooks, and run scheduled recurring tasks. Multiple Agents can take on roles such as sales, finance, and HR while sharing Business Memory. On the AI model side, it supports BYOK and can connect to OpenAI, Anthropic, Google, Mistral, DeepSeek, Hugging Face, or local Llama models, and it claims to support intelligent model routing.

Pricing and Trial

The page lists a free plan that includes 1 agent and access to all modules, with no credit card required. Paid plans are split into Managed LLM and BYOK options: Solo starts at $9/month with BYOK or $29/month with managed models; Team starts at $39/month; Business starts at $149/month; and Enterprise starts at $399/month. Managed LLM plans include monthly conversation limits and pause once the limit is reached. BYOK has a lower platform fee, but users pay their own model costs.

Pros and Cons

Its strengths are broad business-module coverage, strong multi-channel support, reduced lock-in through BYOK, and controls such as HITL approvals, risk levels, audit logs, and permission management—making it suitable for teams that need guardrails around automated execution. The limitations are that the main page does not disclose data storage regions, compliance certifications, or privacy-policy details; there is no mention of a Chinese interface or Chinese-language support; and whether this highly integrated workspace can replace an existing CRM/ERP setup still needs to be validated through hands-on testing.

Best Fit and Access from China

Swivi is better suited to small teams, cross-border businesses, service companies, teams that need customer outreach via WhatsApp/Telegram, and organizations that want to manage sales, finance, and operations workflows using natural language. The page does not state its access status from mainland China. Meanwhile, WhatsApp, Telegram, some overseas model APIs, and international payments may face network or payment barriers in China. If localization and the Chinese ecosystem are priorities, you may want to compare it with Dify, Coze, WeCom/Feishu ecosystem Agents, or self-hosted workflow solutions.