spaziok.com

What It Is

SpazioK is a vertical SaaS product for coworking spaces, built around the core idea of “front-desk-free operations.” It brings together member bookings, on-site check-in, desk release, no-show management, billing, access control, and occupancy analytics. Its main target users are independent spaces with 60–150 desks, chain operators with 3–10 locations, as well as incubators, chambers of commerce, and government-run public spaces.

Core Features and Integrations

The product’s biggest differentiator is using WhatsApp as the member entry point: users can book desks or meeting rooms simply by sending a message, while the system automatically confirms bookings, sends reminders, and handles cancellations. On arrival, members check in via QR Code; if they fail to check in within 15 minutes, the desk is automatically released and waitlisted members are notified. The admin backend provides occupancy dashboards, usage-time statistics, invoice generation, and management for subscriptions and hourly packages. Integrations are fairly extensive, including WhatsApp Business, Stripe, Google Calendar, Microsoft 365, Fatture in Cloud, Fattura24, Nuki, Salto KS, Brivo, Slack, Zapier, and HubSpot, with HTTP/MQTT APIs available for some access-control systems.

Pricing and Deployment

Pricing is transparent: Starter is permanently free and suitable for small spaces with up to 20 desks; Professional costs €149/month and covers 200 desks, automatic desk release, penalty rules, automated billing, analytics, and smart-lock integrations; Business costs €399/month and supports unlimited desks, multi-location roaming, consolidated invoicing, API/Webhook access, white labeling, a dedicated account manager, and a 99.9% SLA. Deployment is cloud SaaS, with servers hosted in Italy at Aruba’s Milan data center. Self-hosting is not mentioned.

Security, Pros and Cons, and Fit

Security disclosures are relatively detailed, including GDPR, DPA, member data export/deletion, AES-256 encryption at rest, TLS 1.3, Stripe PCI-DSS Level 1, and 12-month retention of physical access audit logs. Its strengths are its focused use case, lightweight onboarding path, and comprehensive integrations, directly addressing front-desk workload, staff efficiency, and vacant-desk issues in coworking operations. Its limitations are that internal team permission features are not clearly described, and the product is highly vertical, making it unsuitable for general office management.

Access from China and Alternatives

For users in mainland China, SpazioK has practical availability limitations: it relies heavily on WhatsApp Business, while WhatsApp is usually not directly accessible in China; payments are only clearly listed via Stripe with euro pricing, and Chinese-language support is not disclosed. As a result, it is better suited to European operating environments. In China, local alternatives may include meeting-room/desk booking systems, the WeCom ecosystem, access-control vendor platforms, or a combination of local coworking management software.