OpenPoint is a utility software company based in Vancouver, Washington, USA. It provides a suite of software applications for public electric, water, and wastewater utilities. According to its website, its products span desktop, web, and mobile devices, with a focus on utility GIS mapping, work orders, CPR accounting, outage management, asset management, staking, inventory, purchasing, reporting, and related workflows.
In terms of feature scope, OpenPoint is more of a utility operations management suite than a general-purpose SaaS product. Its mapping and network capabilities are built on the Esri ArcGIS platform, and it states support for ArcGIS Utility Network, which may be appealing to electric or water utilities already invested in the Esri ecosystem. Its OMS outage management component mentions smart meter integration, real-time notifications, and system reliability tracking, indicating a focus on fault response and operational reliability. Work orders, inventory, purchasing, CPR accounting, and reporting round out the day-to-day operations loop.
The official website does not disclose plans, pricing, billing metrics, or payment methods, nor does it mention a free tier or public trial. It only offers options to contact an expert and schedule a demo. For deployment, the available information only states that the software can be used on desktop, web, and mobile devices; it does not clarify whether it is pure cloud SaaS, private deployment, or a hybrid model. Before enterprise procurement, buyers should confirm the licensing model, implementation costs, operations and maintenance responsibilities, mobile capabilities, and integration boundaries with existing GIS, ERP, and AMI systems.
Its strengths are a clear industry focus and broad coverage of key utility workflows, from spatial networks and field operations to asset and purchasing management. Because it is built around Esri ArcGIS, it also has compatibility potential for organizations with mature GIS assets. The downside is that public information is limited: there is little detail on permissions, data security and compliance, APIs, SLAs, customer case studies, or pricing. This lack of transparency makes it harder to quickly assess total cost of ownership.
OpenPoint is suitable for North American public electric, water, and wastewater utilities, especially teams looking to build operational systems around ArcGIS Utility Network. Access from China is unknown, and payment methods and local support are not disclosed. For deployment in China, organizations would need to evaluate network connectivity, cross-border data transfer, availability of the Esri ecosystem, and localized services. Possible alternatives include Esri-related solutions, international utility suites, or a combination of domestic GIS, asset management, and work order systems.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on openpoint.net official site.
openpoint.net is an United States SaaS Tools provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach openpoint.net directly.