Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Agjensia.com is an online CRM/business management system for travel agencies, tourism agencies, and transport agencies. The site copy highlights “Agjensi Travel and Tours dhe Transport.” It is not a general-purpose CRM; instead, it is designed around vertical use cases such as ticketing, sales registration, TSR/DSR reports, routes/travel sheets, vehicle servicing, and currency exchange.
The system offers ticketing management, registration for each operation, print views, detailed TSR/DSR reports, Flete Udhetimi travel sheets, Auto Alert document reminders, Auto Servis vehicle service management, Valuta Exchange Office currency exchange, Arka finance/cash desk, and a B2B collaboration module. For collaboration, the text clearly states that accounts can be created for each employee, making it suitable for agencies with multiple computers and staff who need to centralize sales records in one system. It also claims unlimited users. However, the website does not explain enterprise-level permission details such as roles, approval workflows, or field-level access control.
Pricing is fairly straightforward: Paketa I is 30€/month and includes 2 modules; Paketa II is 60€/month and includes 4 modules, a dedicated database, and backups; Paketa III is 90€/month and includes 7 modules. The TSR/DSR sales registration system is advertised as 100% free. The site also mentions that 3 vehicles can be used free for 1 month or for more than 100 tickets, as well as 1 month free via a referral link. Currency exchange and vehicle servicing are heavier dedicated modules, each with a 2,000€ installation fee; the currency exchange module has annual maintenance of 350€, while Auto Servis maintenance is 90€/month.
The deployment model appears to be cloud-based SaaS. The text mentions Cloud, SSD, dedicated subdomains, dedicated databases, daily backups, real-time status monitoring, and 99.9% uptime. On security, it describes backups and database isolation, but does not disclose encryption, audit logs, data center locations, GDPR, or industry compliance certifications. There is also no public information on third-party integrations or API/developer support, which is a drawback for mid-sized and larger teams that need automation and system connectivity.
Its strengths are its industry focus, features that closely match day-to-day travel agency operations, a free basic TSR/DSR registration system, and relatively low entry-level monthly pricing. The drawbacks are that the public information is fairly high-level, the boundary between free and paid features is somewhat mixed, the primary language is Albanian, and there is insufficient information on APIs, integrations, permissions, and compliance. It is best suited to small travel agencies and transport agents in Albanian-speaking regions, especially teams that need centralized sales reporting and vehicle records.
Access from mainland China cannot be determined from the available content, and payment methods are not disclosed. Language, local tax requirements, and compatibility with domestic travel agency workflows may also be major obstacles. For use in China, more practical alternatives would typically be DingTalk/WeCom low-code tools, Fxiaoke/SalesEasy CRM, or tourism-related solutions built with Youzan, Weimob, and similar platforms. If overseas products are acceptable, Zoho CRM, Odoo, or HubSpot can be evaluated and configured for industry-specific workflows.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on agjensia.com official site.
agjensia.com is an Albania SaaS provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach agjensia.com directly.