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Helium is a Shopify app company operated by a team in the Pacific Northwest of the United States. Since 2014, it has been building tools for merchants around back-office workflows, wholesale channels, and store design. Its main products include Customer Fields, Onboard B2B, and Meteor Mega Menu, covering customer data collection, B2B company onboarding and approval, and navigation menus for large catalogs.
Customer Fields is the clearest flagship product, focused on custom Shopify registration forms and customer profile management. It offers a drag-and-drop form builder, conditional logic, field validation, 20+ field types, file uploads, date, phone, repeat groups, and other input types. It also supports email notifications, customer approval, automatic tagging, and CSV import/export. The Advanced plan also includes REST API access. Onboard B2B is designed for Shopify B2B company onboarding; case studies show that it can help merchants handle applications, approvals, and wholesale access control inside Shopify, reducing reliance on complex CRM systems or custom development.
Customer Fields pricing is relatively transparent: Basic is $15/month, Pro is $30/month, and Advanced is $60/month, all with a 14-day trial. The enterprise plan starts at $200/month and is aimed at stores with more than 50,000 managed customers. In terms of ecosystem, it is tightly integrated with Shopify, connecting natively with customer accounts, checkout workflows, and the admin backend. It also mentions connectivity with 4,000+ apps. Its blog also covers integrations or technical content related to Shopify Flow, Yotpo, Omnisend, Klaviyo, Mailchimp, and Shopify Admin GraphQL API.
The strengths are its clear product positioning and the ability to configure complex forms without coding, making it suitable for operations teams to use directly. It also has strong support for B2B and wholesale scenarios, with approval flows, tagging, exports, and API capabilities that cover the automation needs of most small and mid-sized Shopify merchants. The drawbacks are that its use cases are heavily dependent on Shopify, so it has limited value for non-Shopify projects. Open source availability, self-hosting, payment methods, and accessibility from China are not disclosed. Some key features, such as REST API access and account approval, require higher-tier plans.
Helium is suitable for Shopify DTC brands, wholesalers, membership-based stores, and teams that need to collect zero-party data or review professional buyers. For users in China, the source material does not provide information on mainland network accessibility, RMB payments, or local support, so china_access can only be assessed as unknown. If access or payment is restricted, alternatives to consider include Shopify Flow, HubSpot, a custom CRM, or similar form and B2B onboarding tools in the Shopify App Store.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on heliumdev.com official site.
heliumdev.com is an Canada Site Builders provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of China direct-connect friendly. Click "Visit Official Site" to reach heliumdev.com directly.