agilecrm.co.uk

What It Is

ATS CRM is a cloud-based customer relationship management service provided by Agile Tech Solutions. It is positioned as a way to centralize customer-related information in a single system, helping businesses reduce the need to switch between different applications. The page highlights its use for customer service, targeted sales, reporting, and business strategy analysis, as well as scenarios such as member acquisition, campaign management, and invoicing.

Core Capabilities

Based on the disclosed information, the core of ATS CRM is unified customer data management and visualization: users can access customer information in one place at any time and view an overview of project progress. The system supports quick data processing and sharing, and provides shareable reports. The page also mentions access to Google insights and machine learning capabilities, but does not specify whether this refers to Google Analytics, Google Cloud, or integration with another product. In terms of security, the official site states that its security model covers physical security, data transmission, applications, and backup security, and claims 100% GDPR compliance.

Pricing and Plans

The page includes “CRM Growth 210” and “Pricing Plans,” but lacks complete pricing details such as currency, billing cycle, number of seats, and feature differences. Its description also clearly states that prices are for reference only, and that final pricing should be determined based on service delivery costs, market research, and competitive analysis. Annual payments or high-volume users may receive additional discounts. In addition, all plans are said to include free web hosting, logo design, and prebuilt website templates, which looks more like a bundled benefit tied to its website development services.

Pros and Cons

The advantages are that the product covers common CRM scenarios such as customer information, sales, service, reporting, campaigns, and invoicing, while its cloud-based approach lowers the deployment barrier. Its GDPR and multi-layer security claims may also appeal to compliance-focused customers. The drawbacks are also clear: the publicly available information is not transparent enough, with no details disclosed on the permission model, APIs, mobile apps, specific third-party integrations, SLA, data residency, or backup strategy. The pricing page is also not standardized enough for direct purchasing.

Who It’s For and Access from China

It is better suited to small and midsize organizations looking for a lightweight cloud CRM while also needing website-related add-on services, especially teams that value centralized customer data and basic reporting. For large enterprises or customers with complex permission structures, deep integration requirements, or private deployment needs, further confirmation with the vendor is necessary. Access from mainland China is not mentioned on the page, so actual availability is unknown.