Dimension scores are derived from public data and fields; weighted into the composite. Reference only.
Filehaven is an encrypted client communication portal for B2C businesses. Its pitch is to “say goodbye to insecure email” by using a branded web portal for client messages and file transfers. It is developed by the UK-based Codepotato team. Available materials indicate that the service is fully hosted in the UK, and the team has experience with financial-sector projects, so the product is clearly positioned for client-service scenarios that involve sensitive documents, such as financial advisers, insurance, and retirement planning.
In terms of communication channels, Filehaven is not a traditional email, SMS, or voice platform. Instead, it centers on real-time messaging and file sharing inside the portal, supplemented by smart notifications. It supports multi-user conversations, unlimited contacts, unlimited conversations, unlimited files, and customizable branding. On the security side, the site highlights “government-grade encryption,” optional 2FA, one-click data export, and UK hosting, all of which are useful for handling sensitive client information. However, the main materials do not disclose specific encryption algorithms, key management practices, audit logs, permission model details, or third-party security certifications, so further due diligence is still needed for compliance assessments.
Pricing is relatively straightforward: £5 per team member per month when paid monthly, or £55 per team member per year when paid annually, both excluding 20% VAT. Plans include unlimited contacts, conversations, files, and full branding. There is also wording that says “from £15/month + VAT,” which may refer to a minimum team size or older marketing copy, so this should be confirmed before purchase. The trial does not require a credit card, lowering the barrier to evaluation. The public materials do not mention an API, Webhooks, SDK, SSO, or integrations with CRM or email systems, so businesses that want to embed it into existing workflows should ask separately.
Its strengths are clear positioning, low onboarding effort, and transparent pricing. It is suitable as a replacement for ordinary email when sending sensitive files, especially for small financial services teams or advisory firms. The main drawbacks are the lack of public technical and compliance details, as well as the absence of delivery-rate, SLA, availability, or other performance metrics. It is better understood as a secure client portal rather than large-scale email or SMS communication infrastructure.
The main materials do not provide information on access from mainland China, payment methods, or local support, so actual connectivity is unknown. For teams using it in mainland China, it is recommended to run a trial first to verify access speed, file upload stability, and the reachability of client notifications. Alternatives to compare include Proton Mail, Tresorit, ShareFile, Box, Kiteworks, and SendSafely.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on filehaven.co.uk official site.
filehaven.co.uk is an United Kingdom File Transfer provider. TG4G tracks its product information, with monthly pricing from $19.00, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach filehaven.co.uk directly.