eyone.net

What It Is

Eyone Medical is a health-tech platform based in Dakar. It positions itself as a “connected healthcare system” and aims to digitize the healthcare journey across Africa. Rather than being a single SaaS product, it is an interoperable platform built around patients, healthcare providers, insurance payers, and public-health organizations.

Core Features

For patients, Passeport Médical provides a medical record on mobile, health tracking, appointment booking, and document sharing, with support for family health management. For clinics, hospitals, and pharmacies, SI Médical covers patient management, electronic medical records, appointments, bed/schedule management, billing, finance, reporting, and medical messaging. For insurers and healthcare payers, Eyassur supports beneficiary and dependent management, contracts/policies, electronic invoice transmission, real-time reporting, budget tracking, and anti-fraud features. The official website also mentions public-health data coordination capabilities for governments and international organizations.

Pricing and Deployment

The official website does not publish plans, unit pricing, seat fees, or implementation costs. Conversion is mainly through “request a demo,” and Eyassur mentions that users can apply for a free demo. The deployment model is not clearly labeled as cloud-based or self-hosted; it only states that Eyassur can be deployed within a few days and includes training and assisted support.

Pros and Cons

Its strength lies in the completeness of its workflow coverage: patient-side, provider-side, and insurance-side modules can form a closed loop around medical records, appointments, billing, and reimbursement. The website claims a network of more than 400 healthcare professionals and coverage across around 30 specialties, suggesting a degree of fit for the local Senegalese market. The weaknesses are also clear: security is described only in general terms as “high-level protection,” with no disclosed certifications, encryption details, audit mechanisms, or healthcare compliance framework. Details on APIs, third-party integrations, and permission management are limited. Pricing is opaque, which increases the cost and effort of procurement evaluation.

Best Fit and Access from China

Eyone Medical is better suited to clinics, insurers, healthcare networks, and public-health projects in Francophone West Africa, especially organizations looking to go paperless quickly and connect public or private insurance settlement workflows. Access from China is unknown. Because its business model, language, healthcare compliance requirements, and payment systems are highly localized, Chinese organizations are generally better off first evaluating domestic healthcare IT solutions such as Winning Health Technology, B-Soft, and Neusoft.