extend2go.com

Platform Overview

Extend2go is an all-in-one online ordering platform built specifically for restaurants, designed to help merchants launch delivery and pickup services at a low cost. Its core selling point is a complete closed loop from software to hardware (an order-receiving tablet), combined with hands-on services such as menu upload assistance, lowering the barrier for merchants to go digital.

Core Feature Analysis

• Platform/Service Type: Positioned as a restaurant SaaS and online order management system, it supports delivery, pickup, and dine-in reservations/advance ordering, covering the full order workflow.
• Logistics and Fulfillment: Fulfillment is mainly handled through merchant self-delivery and in-store pickup. A key highlight is its visual tool that lets merchants freely draw delivery zones on a map and set different delivery fees for different areas, offering a high degree of flexibility.
• Product Selection/Supply Chain: The platform does not involve a physical supply chain, but it does provide menu management support, helping merchants list dishes and set up limited-time promotions to drive sales.
• Payment Methods: The available text does not disclose which payment gateways are supported.

Pricing and Fees

The official website does not publish specific pricing, stating only that it “depends on the selected package.” Merchants need to book a demo to obtain a quote. That said, the platform provides order-receiving tablet hardware and includes 1,000 free marketing emails per month, giving the overall service some added value.

Pros and Cons

Its strengths lie in being hassle-free and socially integrated: the platform offers menu upload assistance, staff training, and an order-receiving tablet, greatly reducing operational complexity. It also integrates deeply with Facebook, allowing followers to place orders directly from the business page, which is useful for monetizing owned traffic. The drawbacks are its lack of pricing transparency and the absence of mentioned integrations with major third-party food delivery platforms, which may lead to data silos.

Suitable Merchants and Access from China

This platform is best suited for small and medium-sized restaurants and local stores that want an independent delivery channel, have their own delivery capacity, or primarily focus on in-store pickup. For users in China, its network accessibility is unknown, and payment/localization support is unclear. Chinese restaurant operators expanding overseas should evaluate its compatibility with local payment gateways. Similar alternatives include restaurant ordering systems such as GloriaFood and ChowNow.