expediente-clinico.com.mx

What It Is

SaludTotal is an electronic medical record (EMR) and clinic management SaaS for healthcare providers in Mexico, positioned as an “Expediente Clínico Electrónico + Gestión Médica Completa” solution. It covers EMR, appointments, billing, e-prescriptions, a patient portal, reporting, and AI transcription. Its target users range from independent physicians and clinics to multi-branch organizations and hospitals, with an emphasis on compliance with NOM-004, NOM-024, and upcoming digital health regulatory requirements.

Core Features and Collaboration

The core of the product is its electronic medical record system, supporting complete medical histories, SOAP notes, test/exam materials, and clinical record management. On the operations side, it offers a visual schedule and automatically sends appointment reminders via WhatsApp; the website claims this can reduce no-show rates. On the finance side, it integrates CFDI electronic invoicing, with invoicing included in the Estándar plan and above. The prescription module integrates with Medikit, allowing e-prescriptions to be verified at more than 8,000 pharmacies. The patient portal lets patients book appointments, view their history, and receive prescriptions. Management teams can analyze operations through dashboards for productivity, revenue, and occupancy. The AI module can record audio and automatically generate structured clinical notes. For collaboration, the Estándar and Premium plans support multi-clinic/branch management and provide roles and permissions.

Pricing, Security, and Deployment

Public information shows the basic plan priced at 259 Mexican pesos/month or 2,590 Mexican pesos/year, with annual billing effectively giving 2 months free. A 7-day free trial is available with no credit card required. The site also mentions Premium and IA plans, but does not disclose full pricing. On security, SaludTotal states that it uses AWS, bank-grade encryption, daily automatic backups, and complies with NOM-024 and HIPAA standards; data can be exported at any time as PDF, Excel, or HL7. Deployment is cloud-based SaaS, with support for Web, iOS, and Android. Self-hosting is not mentioned. API and developer support are not clearly specified.

Pros, Cons, and Best Fit

Its strengths are broad coverage of medical workflows, strong local compliance, and integration of commonly used Mexican processes such as WhatsApp, CFDI, and Medikit. It is a good fit for doctors and clinics looking to move from paper-based medical records to the cloud. The drawbacks are that pricing for plans beyond the basic tier, usage limits, and the degree of API openness are not transparent, and there is limited information about cross-border use or regulatory adaptation outside Mexico.

Access from China and Alternatives

The website does not provide information on access from mainland China, RMB/international payments, or local support, so accessibility is unknown. For deployment in Chinese healthcare scenarios, local regulations, cross-border data transfer, and EMR standards should be prioritized. In most cases, it would be more appropriate to compare it with domestic HIS, EMR, clinic management systems, or internet hospital platforms.