eSolution is a software provider for hotels, resorts, multi-ownership/timeshare businesses, theme parks, and food and beverage consumption scenarios in Brazil. Rather than a single SaaS product, it offers a vertical industry operating platform covering eSolution Hotel, Parque, Back Office, Multipropriedade, and PDV. Its website says it serves more than 500 clients and covers 70% of Brazil’s multi-ownership projects, with customer cases concentrated in hotels, resorts, water parks, and tourism complexes.
On the hotel side, eSolution Hotel provides PMS, multi-hotel management, reservation center, dynamic room rates, allotment, Web Check-in, self-service reception, events, and apartment/owner management, making it suitable for complex resort-style properties. The park module covers ticketing, ticketing websites, box offices, passes, stored value, RFID/wristband payments, Smart POS, self-service kiosks, and facial recognition. Back Office is closer to an ERP, including inventory, procurement, accounting, tax, finance, contracts, fixed assets, work orders, production, and multi-ownership operations. The multi-ownership module offers more granular design for leads, reception, contracts, commissions, after-sales, gifts, payment links, and points control. PDV is aimed at restaurants, bars, kiosks, and mobile cashiering, and also provides a kitchen preparation dashboard.
Integration capability is one of its highlights: the hotel module supports Channel Managers such as Foco Multimídia, Hsystem, KiGo, and Omnibees. The system mentions flexible API, robust API, and PDV integration API, as well as real-time analytics with Power BI. The multi-ownership module also mentions integration with digital signature platforms. On security, the website only references LGPD, privacy policy, payment tokenization, and facial-recognition anti-fraud information, while lacking enterprise-level security disclosures such as ISO, SOC, backups, and permission auditing.
Pricing is not publicly disclosed; the only clear point is that Back Office supports modular purchasing. It is suitable for local Brazilian hospitality groups, resorts, parks, multi-ownership operators, and integrated complexes that combine accommodation, ticketing, F&B, owner revenue, and complex sales processes. For small hotels or standard restaurant outlets, it may feel overly heavy.
Its strengths are deep industry specialization, comprehensive module coverage, rich offline operations capabilities, and many Brazilian customer cases. Its weaknesses are the lack of public information on pricing, trials, deployment model, permission system, and service SLA. Access from China is unknown. The product is clearly centered on Portuguese-language use and Brazilian tax, payment, and tourism scenarios. Chinese companies considering adoption should carefully evaluate network connectivity, language, local payments, finance and tax compliance, and implementation services. Domestic alternatives may include Shiji, GreenCloud, Golden Swan, Byhere, and local ERP/POS ecosystems.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on esolution.com.br official site.
esolution.com.br is an Brazil SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach esolution.com.br directly.