eco-hearts.com

What It Is

Eco Hearts（エコハーツ） is a Tokyo, Fuchu-based service provider in Japan specializing in support for product chemical substance investigations. It was founded in 2017. The site is not positioned as a typical SaaS platform; instead, it provides professional services centered on chemSHERPA, CMP, IMDS, JAPIA sheets, conflict minerals, REACH/RoHS non-use certificates, and related documentation, including document preparation outsourcing, training, and building internal compliance systems.

Core Capabilities

Its core service is converting source materials such as PDFs and Excel files into chemSHERPA data or various types of certificates, while also handling tedious tasks such as aggregation, name matching, and data consolidation. In addition to one-off document preparation, it offers on-site visits, online training, one-to-many lectures, small-group OJT, and follow-up support. For system building, the website outlines a complete path from understanding the current situation, establishing a project team, and unifying data storage, to creating internal rules, collecting information, setting up inspection processes, conducting risk assessments, building an education system, and improving through PDCA cycles. The goal is to help companies establish a sustainable operating framework within six months.

Pricing and Trial

The website does not publish packages, unit prices, or subscription models, so pricing is likely customized based on specific needs. It offers a “free trial,” where applicants can choose prototype document types such as chemSHERPA-AI/CI, IMDS, CMP, JAPIA, CMRT/EMRT/AMRT, and REACH/RoHS, and enter the number of parts, number of materials, and estimated budget.

Pros and Cons

Its strengths are its vertical specialization, broad format coverage, and emphasis on 20 years of experience and a track record of supporting over 200 companies, making it suitable for small and medium-sized manufacturers that lack dedicated compliance personnel. It does more than prepare documents; it can also provide training and process development, helping companies gradually bring these capabilities in-house. The limitations are also clear: there is no visible online software, API, permission management, automated workflow, or other SaaS capabilities; disclosure around pricing, SLAs, data security certifications, and confidentiality mechanisms is limited.

Who It’s For and Access from China

It is suitable for manufacturers and parts suppliers in the Japanese supply chain, as well as small and medium-sized companies that need to respond quickly to customer environmental surveys. For Chinese companies, if they serve Japanese customers or need to submit documents such as chemSHERPA or IMDS, it may be useful as an external expert resource. The website’s accessibility from mainland China is not indicated in the text, so it is assessed as unknown.