Trip.id is a SaaS system for delivery and logistics operations. The website is presented in Indonesian and is aimed primarily at businesses that need to manage admins and riders. It focuses on the day-to-day delivery workflow, offering route optimization, live tracking, scheduling, electronic proof of delivery, reporting, and load optimization. Its positioning is quite clear: this is not a general-purpose project management tool, but a vertical solution for logistics operations.
In terms of feature coverage, Trip.id includes Route Optimization for intelligently improving delivery routes; Live Tracking for viewing delivery status in real time from the app; Hub to Hub Optimization for businesses involving transfers between central warehouses, stations, or hubs; Scheduler for structuring delivery tasks; Proof of Delivery for digital delivery confirmation; Reporting for automated operational performance analysis and reports; Load Optimization for improving vehicle capacity and weight utilization; and Customer Monitoring, which allows customers to track parcel progress in real time. On the collaboration side, the website states that users include both administrators and riders, and that pricing is charged per user. However, it does not disclose more detailed role permissions, team hierarchy, or approval workflow capabilities.
Trip.id uses a SaaS subscription model. The Basic plan supports up to 20 users at Rp 250.000/user/month; Business supports up to 100 users at Rp 190.000/user/month; Enterprise supports up to 500 users at Rp 150.000/user/month. For more than 500 users, customers can contact the company for special pricing. A minimum of 5 users is required, with a minimum subscription term of 3 months. Paying for 6 months includes 1 extra month free, while paying for 12 months includes 2 extra months free. The website also states that there are no other upfront fees, and that new customers can be activated within one week after payment. No free plan or standard free trial is mentioned.
The main advantage is that the product is highly focused on delivery scenarios, covering key stages from planning and execution to proof of delivery and reporting. Its pricing structure is public, and the per-user cost decreases as the team size grows. The downsides are that public information does not provide details on third-party integrations, APIs, data security, compliance certifications, or payment methods. The requirement of at least 5 users and a minimum 3-month term also makes validation relatively costly for smaller teams.
Trip.id is best suited to local delivery companies, fleet dispatch operations, warehouse-and-delivery businesses, and multi-site logistics companies in Indonesia or Southeast Asia. Access from China cannot be determined from the available information and should be considered unknown. Chinese companies considering procurement should further confirm network connectivity, cross-border payment options, language support, and compatibility with local mapping and address systems. Comparable alternatives include Onfleet, Routific, OptimoRoute, Bringg, as well as domestic mapping and logistics dispatch solutions.
β This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on trip.id official site.
trip.id is an Indonesia SaaS Tools provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach trip.id directly.