solutionsinc.co.uk

What It Is

SolutionsInc offers SolutionsERP for small and midsize businesses in the UK, positioning it as a “UK Business OS” built on ERPNext/Frappe. Rather than a standalone CRM or accounting tool, it is an integrated business platform covering ERP, CRM, web, and VoIP, with implementation services including requirements analysis, system design and configuration, training and launch, and ongoing optimization.

Core Features and Collaboration

Based on the available content, the module coverage is very broad: accounting, invoicing, CRM, subscription billing, POS, inventory, manufacturing, projects, timesheets, HR, shift scheduling and attendance, maintenance, quality control, documents, drive, knowledge base, helpdesk, websites, and email marketing. The CRM supports conversion from Lead to Opportunity, Quotation, and Sales Order; POS is linked with inventory and accounting; and the project module emphasizes time-cost tracking, budget alerts, profit analysis, and client portals. The knowledge base and Drive are notable strengths, supporting real-time editing, comments, approval workflows, version control, folder-level View/Edit/Upload permissions, public links, and audit logs, making them suitable for teams with document governance requirements.

Pricing, Trial, and Deployment

The website repeatedly shows messages such as “Install Now – For Free” and “Get Started – For Free,” and clearly offers a one-month free CRM/ERP trial with no credit card and no obligation. However, formal plans, implementation fees, user limits, storage capacity, and SLA details are not disclosed, so buyers must request a quote before purchasing. In terms of deployment, the text mentions a SaaS model, cloud environment, private cloud storage, and its own private infrastructure/private servers, but it does not clearly state whether the standard delivery model is public cloud, private cloud, or customer self-hosting.

Security, Integrations, and Support

Security and compliance messaging is relatively comprehensive, mentioning GDPR, PCI DSS, HIPAA, NIST 800-53, and TSC. The document and drive modules also provide activity logs, permission tracking, audit history, and related capabilities. For integrations, the implementation process mentions E-commerce, Banking, and APIs, while the blog also refers to native integration between ERPNext 16 and FreePBX 17, suggesting a particular strength in linking VoIP with ERP. However, developer support details such as API documentation, SDKs, and webhooks are not publicly available. Service support includes training, go-live assistance, ongoing technical support, and performance optimization.

Pros, Cons, and Best Fit

Its strengths include a mature open-source ERPNext foundation, broad module coverage, customizability, fairly complete collaboration and audit capabilities, and a low-friction trial. The drawbacks are opaque pricing, delivery quality that depends heavily on the service provider, and limited public case studies and SLA information. It is better suited to UK-based SMBs, especially manufacturers, retailers, project-based service companies, workshops/repair businesses, logistics firms, or platform-oriented customers that need ERP + VoIP + document management in one system.

Access from China and Alternatives

The website is aimed at the UK market, and there is no clear information about access from China, payment methods, Chinese-language support, or domestic compliance in China, so these should be considered unknown. Chinese companies considering procurement should focus on confirming access speed, data residency, payment options, time-zone support, and local implementation capabilities. Comparable options include Odoo, ERPNext/Frappe Cloud, Zoho One, Dynamics 365 Business Central, as well as China-based Kingdee Cloud Cosmic and Yonyou YonSuite.