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Upstay is a short-term vacation rental platform headquartered in Winter Garden, Florida. It also provides property management and revenue optimization services for hosts. According to the website, it has been operating since 2019, with a team of 160+ people managing 400+ properties across destinations including the United States, Canada, and Costa Rica. It serves vacation travelers, family groups, business long-stay guests, and short-term rental hosts.
For travelers, Upstay offers vacation rental bookings with filters by destination, date, number of bedrooms, property type, and amenities. Listings include apartments, single-family homes, townhouses, and more, with some properties supporting pets, pools, workspaces, kitchens, washing machines, and WiFi. The platform emphasizes professional cleaning, pre-arrival email/SMS instructions, 24/7 support, and popular locations.
For hosts, Upstay provides short-term rental operations covering interior design, professional photography, listing descriptions, cleaning, maintenance, and multi-platform distribution. It says each property is analyzed and tracked as an independent investment and distributed across 65+ online booking platforms to increase exposure and occupancy.
Travelers book based on nightly rates. In the text, properties in Jaco, Costa Rica are listed at around $102–$142 per night, with some dynamic price ranges between $81 and $451 per night. The official website says direct booking can save money and does not add extra booking fees. The booking deposit policy requires 50% of the total booking amount upfront, with the remaining 50% due when the cancellation policy takes effect. On the host side, only “reduced property management fees” are mentioned, with no disclosed commission percentage or fixed management fee.
The advantages are its relatively focused rental operations, complete set of accommodation experience features, and support for long stays, families, and remote work scenarios. For hosts, its one-stop management service reduces the burden of cleaning, maintenance, design, and channel management.
The limitations are that its market coverage is still concentrated in a small number of tourist cities, host-side fee transparency is insufficient, payment methods are not specified, and some add-on services such as cribs, high chairs, and mid-stay cleaning require extra charges.
Upstay is suitable for vacationers, family groups, and business long-stay users traveling to destinations in North America and Costa Rica. It is also suitable for overseas short-term rental owners who want to hand their properties over to a professional team for operation. The captured text does not provide information on access from mainland China, a Chinese-language interface, or local payment options, so its accessibility from China is unknown.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on upstay.com official site.
upstay.com is an United States Travel provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach upstay.com directly.