Solvea is an AI Receptionist/AI Employee designed for small and midsize businesses, with a focus on “3-minute deployment” and no-code configuration. After describing their business needs in natural language, users can create AI agents that handle phone calls, SMS, website chat, and email, forming a complete customer-service workflow through a knowledge base, integrations, and human handoff.
Based on the product copy, Solvea’s core strength is automated reception across multiple channels. It supports natural voice calls, SMS, Email, and Livechat, and can handle appointment booking, FAQs, order tracking, lead qualification, and tier-1 support. Its knowledge base can be built from documents, websites, and platform syncs. It also offers an Inbox for human takeover, contact management, analytics, and outbound campaigns. For integrations, it mentions Google, HubSpot, Slack, Shopify, Google Calendar & Sheet, as well as enterprise scenarios involving Amazon, eBay, and Walmart. API Keys appear in the documentation, but the API capabilities are not explained in detail.
The Free plan is $0/month and includes 1K credits/month, 3 agents, a 50MB knowledge base, a 7-day trial phone number, and requires no credit card. The page also states that users can handle 50 customers for free and receive 11k free credits upon registration, but it does not explain how credits are consumed. Basic costs $30/month and includes 3K credits, 10 agents, and a 500MB knowledge base. Enterprise is custom-priced and includes unlimited credits, custom models, a customer success manager, and more. Annual billing is shown with a 20% discount.
The main advantages are its low deployment barrier, multi-channel coverage from phone to chat, and a wide range of industry templates, making it suitable for local services and ecommerce teams looking to automate high-frequency customer interactions. The drawbacks are also clear: it does not disclose the underlying models, voice technology, Chinese-language support, or security and compliance details. Enterprise claims such as “guaranteed results” lack measurable standards. The official website includes many case examples, but most are self-reported, so real-world testing is still needed to verify stability in complex conversations, noisy calls, and edge cases around knowledge-base boundaries.
Solvea is suitable for SMBs that need 24/7 phone answering, appointment handling, pre-sales consultation, and post-sales FAQs, such as medical aesthetics clinics, hotels, restaurants, home services, retail businesses, ecommerce teams, and SaaS companies. The source text does not specify access or payment support from mainland China, so this should be considered unknown. If network access, phone numbers, or credit card payments are restricted, domestic customer-service systems and intelligent outbound calling/online support alternatives may be worth considering, such as 美洽, 环信, 网易七鱼, and 晓多科技.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on solvea.cx official site.
solvea.cx is an United States AI Apps provider. TG4G tracks its product information, an overall rating of 8.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach solvea.cx directly.