Rezervini is a unified online booking and local services platform. It supports both “time-slot appointments” for businesses such as barbershops, beauty salons, clinics, and restaurants, and “on-demand service requests” for plumbers, electricians, cleaners, movers, and similar providers. It positions itself as an alternative to WhatsApp or phone-based booking: customers can search in a browser, choose a time slot, or send a request, while merchants manage orders through calendars, reminders, reviews, and reports.
Its main strength is the dual-model design. For time-slot appointments, it offers real-time availability, automatic confirmation within 6 hours for same-day bookings, reminders one day in advance, automatic release of unconfirmed slots, capacity settings, buffer times, and duplicate-booking prevention. For on-demand services, it provides a 15-minute response window, accept/counteroffer/reject workflows, image attachments, in-platform chat, and real-time ETA via Mapbox. On the merchant side, features include a heatmap calendar, manual entry for offline bookings, a basic revenue dashboard, customer blacklists, review replies, busy-hour settings, peak pricing, staff accounts, and promotional placement. The product runs as a PWA, so no app store download is required, and it supports Web Push and Telegram notifications.
Starter is clearly described as permanently free with no credit card required. It includes the full basic booking system, reminders, reputation scoring, manual bookings, and basic analytics. Pro and Business are paid monthly plans, with annual billing saving around 30%, but the site does not disclose specific monthly prices and states that these plans are still under development. RZ Credits are used for exposure features such as Featured Listing: 1,000 RZ costs USD 15, and 500 RZ can buy 7 days of featured placement; credits are non-refundable. For the services themselves, offline transactions are currently settled directly between customers and providers, and the platform’s payment loop is not yet clearly defined.
The advantages are that the free tier is fairly complete and suitable for small businesses to get online quickly. No-show penalties, automated reminders, and reputation scores can help reduce missed appointments. It also covers both scheduled appointments and dispatched home services, giving it broad use-case coverage. The drawbacks are that company identity information is incomplete and the legal documents still contain placeholders. Pro/Business pricing and launch status are not clear enough. Third-party integrations appear to be limited to Google OAuth, Telegram, and Mapbox, with no visible information on payment, calendar, CRM, or POS integrations. Security and compliance details such as SOC 2, ISO, or GDPR are also not disclosed.
Rezervini is better suited to local service businesses in target regions such as Europe, North America, the Middle East, and North Africa, especially small shops and individual home-service providers that still rely on phone calls or WhatsApp for scheduling. Accessibility from mainland China is unknown, and China is not mentioned in its list of supported countries. Payments, maps, push notifications, and Telegram reminders may have uncertain usability within China. For businesses operating locally in China, alternatives such as Meituan/Dianping booking, WeChat Mini Program booking systems, Youzan, and Weimob may be more appropriate.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on rezervini.com official site.
rezervini.com is an Unknown SaaS Tools provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach rezervini.com directly.