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Relaxo is a digital guest guide tool for short-term rental and vacation home operators. It uses a mobile-friendly web page to host WiFi details, check-in/check-out instructions, house rules, local recommendations, and host contact information. Guests open it via a link or QR code, with no app download required. The goal is to replace PDFs, printed welcome books, and scattered messages, while reducing repeated guest questions.
The product is centered on “guest self-service information.” It supports one-click WiFi copying, interactive check-in steps, house manuals, local dining and activity recommendations, contact shortcuts, and real-time editing with preview. For multilingual support, hosts maintain a single set of content, while guests can switch languages using flags at the bottom of the page. The Free plan includes 1 translation, Basic includes 2, and Premium supports up to 5. Distribution methods include a unique URL and printable QR codes. Analytics cover page views, visitors, clicks, and engagement, while advanced charts, device data, and geolocation analytics are reserved for Premium.
Relaxo charges by “published property.” Free is permanently free and includes 1 published property; Basic costs $49.99 per property per year; Premium costs $99.99 per property per year. The site also mentions that the public beta allows up to 5 properties for free and that no credit card is required for the trial, but elsewhere states that a credit card is required to publish, so the actual checkout rules should be confirmed. For integrations, Hospitable and OwnerRez imports are explicitly supported; Guesty, Hostaway, and Zapier are still marked as Coming Soon or on the roadmap.
The strengths are its focused use case, roughly 5-minute setup, no need for guests to install an app, and a free plan that is sufficient to validate value for a single property. Per-property pricing also makes costs easier for small teams to control. The downsides are that the product is still in beta and third-party integration coverage is limited. White labeling, custom URLs, and advanced analytics require Premium, and the site does not disclose details on data security compliance, payment methods, APIs, or granular team permissions.
Relaxo is best suited for overseas Airbnb/short-term rental hosts, STR property managers, and multi-property operators, especially teams that are frequently asked about WiFi, door locks, appliances, parking, and local recommendations. Access from China is unknown. If the main audience is domestic Chinese guests or the local payment environment, users should test network connectivity, usability of the English-language admin dashboard, and international credit card payments. Domestic alternatives could include building a WeChat mini program, using a Notion/web-based guide, or choosing a more localized homestay PMS that includes guest instruction features.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on relaxo.io official site.
relaxo.io is an Unknown SaaS provider. TG4G tracks its product information, an overall rating of 7.0/10, and a China-accessibility score of China direct-connect friendly. Click "Visit Official Site" to reach relaxo.io directly.