6sengage.com

What It Is

EngageCE Conversation Engine is a lead follow-up and customer conversation platform from ConsulNet Computing Inc. It is not positioned as a simple email marketing tool or bulk SMS sender; instead, it combines Team Inbox, Messenger, contact management, phone, SMS, email, and automated follow-up sequences to help sales and service teams increase the share of leads that turn into real conversations. The official website also introduces StayInContact Multi-Channel Messenger and mentions support for Apple and Android mobile apps.

Core Capabilities

In terms of channels, the product materials explicitly mention phone, text, email, messaging, and calling, so it can cover voice calls, SMS, email, and message-inbox scenarios. The system supports contact notes and conversation history, while team members can share and assign leads and follow-up tasks. Call-Assist can log call outcomes, schedule the next callback, and quickly move to the next lead, making it suitable for high-volume outbound sales calling. Its core logic is to use automated multi-channel follow-up sequences to prompt leads to contact the business, rather than merely sending one-way notifications.

Pricing and Rates

Pricing combines a monthly subscription with usage/resource-based add-ons. Essential is $97/month and includes unlimited messaging for up to 100 active contacts, 1 user account, and 1 dedicated phone number. Gold is $197/month and includes unlimited messaging and calling for up to 250 contacts, 2 user accounts, and 1 dedicated phone number. Expanding the active contact limit costs an additional $50/month; after 500 contacts, each additional block of 500 contacts continues to add $50/month. Additional Gold users cost $15/month, and extra phone numbers cost $25/month. Note that all messaging and calling are subject to Fair Usage limits, but the website does not provide specific thresholds.

Pros and Cons

The main advantage is that EngageCE is designed around “conversation conversion,” making it a good fit for teams that need ongoing lead follow-up, such as sales teams, lawyers, financial planners, real estate agents, loan officers, recruiters, and membership organizations. Its multi-channel inbox and contact history also help reduce information fragmentation. The downside is insufficient disclosure of key details: there is no information on deliverability, latency, SLA, SMS/email infrastructure, and we did not find API, webhook, CRM integration, or developer documentation. Compliance information is also lacking, with no clear explanation of TCPA, CASL, GDPR, unsubscribe handling, or data protection practices.

Who It’s For and Access from China

EngageCE is better suited to local service businesses and small to midsize sales teams in North America, for use cases such as lead nurturing, callback reminders, customer inquiries, and member communication. Chinese users should evaluate it carefully: the official website does not disclose support for access from mainland China, RMB payments, invoices, local phone numbers, or domestic SMS/email delivery channels, so china_access can only be considered unknown. If you need to reach users in mainland China via SMS or email, it is advisable to also compare Tencent Cloud SMS, Alibaba Cloud SMS, and NetEase Enterprise Mail. If you need an international API communications platform, consider evaluating Twilio, MessageBird, Vonage, SendGrid, or Mailgun.