orderbos.my

What It Is

OrderBos is a cloud-based POS and store operations SaaS for the food and beverage industry, positioned as “simple, easy-to-use restaurant technology.” Based on the information on its website, it covers scenarios such as restaurant checkout, self-service ordering, QR/table ordering, payments, employee attendance, sales reporting, membership marketing, inventory, and multi-store management. Its primary target audience appears to be local F&B merchants in Malaysia.

Core Features and Integrations

The Basic plan includes Cloud-Based POS, cashiering and self-service kiosks, QR/table ordering, GHL and Revenue Monster payment gateways, employee attendance, a dedicated support team, and real-time sales reports. The Advanced plan adds multi-store management, a kitchen display system, food delivery platform integrations, centralized inventory, store and employee performance dashboards, loyalty points and rewards, and branded PWA online ordering. The site also mentions connectivity with GrabFood and FoodPanda, while the plan details list GrabFood and ShopeeFood, suggesting a strong focus on the Malaysian F&B ecosystem. Team collaboration features are mainly reflected in employee attendance and performance dashboards, but there is no visible information about role-based permissions, approvals, or multi-level account controls.

Pricing

Pricing is relatively transparent: Basic costs RM100/month or RM1000/year; Advanced costs RM350/month or RM3500/year. The page notes that annual billing saves 2 months. However, it does not disclose whether there is a free plan, free trial, hardware costs, self-service kiosk purchase/rental fees, or payment processing fees, so the true total cost still needs to be confirmed with the vendor.

Pros and Cons

The main advantage is that its features are built around the full restaurant operations loop, covering dine-in ordering, self-service ordering, delivery integrations, staff, inventory, membership, and reporting. Public pricing is friendly to small and medium-sized F&B businesses, while its multi-store and dashboard capabilities are suitable for chains looking to expand. The drawbacks are that data security, compliance certifications, backup policies, and API/developer support are not disclosed. In addition, the “Real-Time Order Display System” is marked as Coming Soon, so the maturity of some capabilities still needs to be verified.

Best Fit and Access from China

OrderBos is better suited to restaurants, cafés, fast-food businesses, and growing chain brands in Malaysia, especially merchants that need local payment gateways, GrabFood/ShopeeFood delivery integration, and a membership system. Access from mainland China is unknown. Its payment and delivery ecosystem is clearly Malaysia-focused, so Chinese merchants may be better served by comparing local alternatives such as 客如云, 二维火, and 哗啦啦.