MyRatings is a review collection and online reputation management tool for small local businesses. Its main goal is to help merchants collect feedback before customers post negative public reviews, while directing satisfied customers to leave positive public reviews on platforms such as Tripadvisor, Google, Yelp, Justdial, and Expedia. This can help improve ratings, trust, and local search visibility.
The product offers QR codes and rating pages, editable rating URLs, 3 customizable questions, positive/negative feedback statistics, a customer database with email addresses/phone numbers/names, Excel/CSV export, and a centralized place to view and reply to reviews. The website also says AI can help generate replies that match a brand’s tone, and that high-quality reviews can be shared to a website or social media. In terms of scale, the company claims 6,000+ local businesses use the service and that it has collected 500K+ customer ratings in total, but these are self-reported figures and we did not see third-party verification.
Pricing is very straightforward: $2/month when billed monthly, or $20/year when billed annually. Both plans include all features; the only difference is the renewal cycle. Payments are processed through Stripe, with major credit and debit cards supported. Pricing is in USD and excludes tax. Support channels include email, phone, and website live chat. The site mentions both “24/7 support” and “email replies within 24 hours, phone support on business days,” so it is worth confirming the actual response level before trying the service.
The advantages are its low price, focused feature set, and suitability for physical stores that want to collect reviews quickly via QR code. The design of routing negative feedback into a private channel first has practical value for service businesses such as hotels, clinics, and restaurants. The drawbacks are that it does not clearly explain the depth of its official API integrations with platforms such as Google, Yelp, and Tripadvisor, so it may rely more on redirects or dashboard-style management. We also did not see any mention of a free trial. The company entity, authenticity of case studies, and long-term stability still need further verification.
MyRatings is better suited to small businesses with limited budgets that rely on local search and public reviews to acquire customers, such as guesthouses, hotels, taxi services, clinics, and travel service providers. Access from mainland China cannot be determined from the available text. Payments depend on Stripe and international cards, which may not be convenient for mainland Chinese merchants. If your main market is China, alternatives could include Meituan/Dianping merchant tools, private-domain review collection via WeCom, survey tools, or website review plugins.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on myratings.online official site.
myratings.online is an Unknown Marketing & SEO provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach myratings.online directly.