mssoftware.com

What It Is

Clicks'n'Bricks is retail management software for jewelry stores, designer boutiques, and high-end retailers. Its core goal is to bring POS, inventory control, work/repair orders, and customer relationship management into a single platform. The product is browser-based, and the company says it can be used on any computing platform. It is also open-source software: the public version can be downloaded for free from SourceForge and run on your own network.

Core Features and Deployment

The feature set is highly vertical. The POS handles sales and transactions, and integrates with customer records, inventory, and repair/work order systems. The inventory module emphasizes real-time tracking and can be customized by business type. CRM is used for customer interactions and relationship management. The jewelry edition also covers use cases such as label printing.

For deployment, both official hosting and a self-hosted open-source version are available. The hosted version is maintained by Clicks'n'Bricks Hosting and includes automatic updates, regular backups, and support. The open-source version can be modified by users, but does not include official support.

Pricing and Service

Pricing is transparent: the boutique/high-end retail edition costs $70/month or $700/year; the jeweler edition costs $85/month or $850/year; and the inventory edition costs $40/month or $400/year. Jewelry label printing may incur an additional charge. Hosted subscriptions are paid via PayPal. After registration, there is a 14-day trial period, and billing starts after 14 days.

Support is mainly provided through the in-system support menu and submission forms. Replies are usually sent within a few hours, and no later than the next day; however, regular phone support is not offered.

Pros and Cons

The strengths are its clear positioning and strong workflow integration, especially for stores that need repair work orders and jewelry inventory management. Its open-source nature reduces long-term lock-in risk and also makes secondary customization easier for merchants with technical capabilities. The hosted version is backed up every 3 hours and moved off-site, and its update cadence is relatively clear.

The limitations are that public materials do not disclose third-party integrations, APIs, permission management, or compliance certifications. Support only covers the software itself, not external environments such as printers, browsers, or networks. The hosting terms also explicitly do not guarantee uptime, data integrity, or security, which is a risk that needs to be assessed for mission-critical retail systems.

Who It’s For and Access from China

Clicks'n'Bricks is better suited to small and mid-sized jewelry stores and boutiques in North America, or merchants that can use PayPal, as well as technically capable businesses that want to self-host an open-source retail system. The available text does not provide information on access from China, so domain connectivity and PayPal payment convenience should be tested in practice. Domestic alternatives in China could include 有赞零售, 微盟, 管家婆, and 秦丝. If an international POS is required, it may be worth comparing Shopify POS, Lightspeed, or Square for Retail.