moveagent.co.uk

What It Is

Move Agent is a vertical SaaS platform for removals & storage companies in the UK. Its goal is to turn moving enquiries from websites, phone calls, email, WhatsApp, ads, and other channels into structured jobs that can be quoted, scheduled, and invoiced. It is not a generic CRM; it is designed around the UK removals workflow, including surveys, inventory, quoting, vehicle and crew scheduling, storage billing, and MTD-ready invoicing.

Core Features

The platform covers the full journey from lead to delivery. Enquiry forms and AI Lead Chat handle automatic responses and lead qualification; Surveyor and AI Property Scanner help collect property details, media, inventory, and access restrictions; Estimator and Quote Manager support one-click branded quotes, with e-Signature for acceptance and audit trails. On the operations side, it includes Job Planner, calendar views, drag-and-drop staff and vehicle assignment, digital job sheets, mobile access, customer signatures, and PDF output. On the finance side, it offers real-time two-way sync with Sage, Xero, and QuickBooks, with support for VAT records and Making Tax Digital-related workflows.

Pricing and Plans

Its pricing message is that it “doesn’t punish growth”: standard plans do not limit enquiries, surveys, estimates, or quotes, and core modules are not split into multiple add-ons. Early Partner provides free early partner access; Growing starts from £90 per month; Enterprise is for multi-branch businesses and custom workflows, with pricing available by discussion. Although the AI tools are described as all-you-can-scan, the FAQ notes that actual usage allowances are agreed during onboarding based on the selected plan and workflow, with higher-volume needs available by request.

Pros and Cons

The main strength is its strong vertical focus. It addresses common pain points for removals companies, such as fragmented leads, duplicate data entry, slow quoting, chaotic scheduling, and accounting systems that do not stay in sync. It also integrates with mainstream UK accounting software, reducing manual exports. The downside is that the product still appears to be in an early partner and rolling feature-release stage, with limited public information on customer cases, SLAs, security certifications, permission controls, and API capabilities. It is also primarily focused on the UK market, with internationalization only mentioned on the roadmap.

Who It’s For

Move Agent is best suited to UK removals and storage teams that still rely on Excel, whiteboards, email, WhatsApp, or legacy removals software. It is especially relevant for growing companies that want faster quoting, more consistent survey data, fewer follow-up questions from the office, and better utilization of vehicles and staff. Teams outside the removals and storage sector, or those looking for a general-purpose sales CRM, may be better served by a generic CRM or ticketing/work management system.

China Access and Alternatives

Access from mainland China, payment methods, and local support information are not disclosed, so china_access can only be assessed as unknown. Because Move Agent is deeply tied to UK accounting, VAT, and MTD scenarios, its direct value for Chinese companies is limited. Alternatives include Zoho CRM, HubSpot, Monday.com, Jobber, and ServiceM8. In China, options such as 纷享销客, 销售易, DingTalk/WeCom low-code tools, or 明道云 may be considered, though vertical removals and storage workflows usually require customization.