mister-manners.com

What It Is

Mister Manners is a business etiquette and communication training brand founded by Thomas P. Farley, a well-known etiquette expert in the United States. Operating under the “Mister Manners” name, Farley focuses on helping companies and individuals master core communication strategies for the modern workplace and everyday life, improving professionalism and interpersonal skills.

Core Dimensions

• Course Focus: Specializes in business etiquette, communication skills, and customer service, with the goal of addressing common workplace interaction and collaboration challenges.
• Delivery Format: Primarily offers customized B2B services, including keynote speeches, corporate workshops, and training programs, available both in person and virtually. It also provides free content through a podcast and monthly newsletter.
• Instructor/Organization Background: The key figure, Thomas P. Farley, has strong credentials. He is a frequent media presence, including as a TV commentator and columnist, and has an impressive corporate training client list that includes the U.S. Department of Commerce, Estée Lauder, JPMorgan Chase, The Walt Disney Company, and Bank of America.

Pricing

The official website does not disclose any specific pricing information. Given that its service model is mainly customized for B2B clients—such as speeches and workshops—it is likely priced on a quote-by-request basis, with no obvious option to directly purchase standardized courses.

Pros and Cons

• Pros: Highly authoritative instructor with endorsements from Fortune 500 companies and government-level clients; training is available both online and offline, making it suitable for different scenarios; content focuses on practical workplace skills with strong real-world applicability.
• Cons: No standardized course products or clear pricing are provided, which may create a relatively high barrier to access; no visible certification or certificate-issuing mechanism; the offering is highly dependent on the founder’s personal brand, which may limit scalability.

Who It’s For

Best suited for B2B companies that need to improve team professionalism, such as those in finance and service industries; event organizers looking for high-quality conference speakers; and individuals who want to improve their workplace communication and etiquette skills.

Access from China

Unknown. Since the service is mainly aimed at U.S.-based companies and English-speaking audiences, users in China may experience website latency. The core training content is also entirely in English, which creates a language barrier for domestic users.