2kbo.es

What It Is

KBO is a cloud-based dispatch system for taxi centers and taxi operators. Its core goal is to help dispatch centers manage service assignment and taxi activity. It is not a general-purpose CRM or ticketing system; instead, it is a vertical SaaS product built around taxi call dispatch, bookings, driver acceptance, passenger ride requests, and merchant-initiated taxi calls.

Core Capabilities

The product covers the operator side, driver side, and customer side. Operators can create new service dispatches, manage recurring orders and bookings, and use maps, zones, and stand editors to manage the dispatch network. On the driver side, an Android App is provided for receiving services, viewing zones and stands, handling bookings, and more. Passengers can request service directly from a taxi center via the mobile App. There is also a one-click taxi call button for merchants and hotels, as well as KBT Bluetooth devices. On the phone side, KBO supports cloud VoIP, with the switchboard deployed in the cloud; users only need to provide the VoIP Trunk configuration.

Pricing and Deployment

The page indicates that KBO uses a “per taxi” pricing model and emphasizes that the price includes all features, with free account registration and setup. The system is cloud-deployed, with redundant servers hosted in the cloud. Its infrastructure is based on Amazon Web Services, and it promises at least 99.5% uptime. However, the specific per-vehicle price, contract term, payment methods, and whether a trial is available are not disclosed.

Pros and Cons

The main strengths are its clear industry focus and its coverage of the full taxi-center workflow, from incoming calls and dispatching to driver acceptance and customer self-service ride requests. Cloud deployment reduces local maintenance costs, and the cloud VoIP switchboard is practical for traditional phone-based taxi call centers. The limitations are mainly around limited enterprise-level disclosure: there is no clear information on permission roles, auditing, data encryption, privacy compliance, or backup strategy. There is also no mention of APIs, Webhooks, or integration with third-party business systems. The driver side is only explicitly described as an Android App, so cross-platform support is unclear.

Who It’s For and Access from China

KBO is better suited to small and midsize taxi centers, local fleets, operators that still rely on phone dispatch but want to migrate to the cloud, and high-frequency taxi request scenarios such as hotels and merchants. If a company needs complex data compliance, open APIs, or deep integration with finance, payment, or CRM systems, it should confirm these details further with the vendor. There is no information in the source text about access from mainland China, so the status is unknown.