hotel-indicator.jp

What It Is

清掃インジケーター is a room-cleaning management system for hotels, inns, and other accommodation facilities. It allows front desk staff, cleaning teams, and managers to check room status in real time from a PC, smartphone, or tablet, reducing the inefficient one-by-one communication that previously relied on internal phone calls for checkout notifications, cleaning completion reports, and similar updates.

Core Features and Collaboration

The system centers on room status and cleaning progress. It can display and update statuses such as チェックイン, チェックアウト, 清掃中, 清掃完了, 清掃不要, 故障部屋, and STAY清掃, and also supports cleaning type selection as well as confirmation of cleaning start/completion. Cleaning staff can switch statuses such as “cleaning not required” or “completed” from a smartphone or tablet, while managers can view the entire property from a dedicated PC screen. The system also offers front desk messages and replies, room comment registration, and room sorting adjustments, making it suitable as a replacement for phone calls and paper-based records.

Pricing and Deployment

The official website lists the price as 2,000 yen per month (excluding tax), with an initial setup fee of 15,000 yen (excluding tax). One appealing point is that a single license can be used by multiple cleaning staff at the same time, which is friendly to accommodation facilities with high staff turnover or larger cleaning teams. The page states that it supports access from Windows/Mac, Android/iPad, and Android/iPhone, but it does not clearly specify whether it is a cloud SaaS product or a self-hosted deployment.

Pros and Cons

Its strengths are a focused use case, simple operating flow, no need to prepare special devices or equipment, and multi-device access that lowers the barrier to implementation. Its low monthly fee and simultaneous multi-user license model also make it cost-effective. The drawbacks are that the official website does not disclose details on free trials, payment methods, permission tiers, data security compliance, APIs, or integration capabilities with hotel PMS, door locks, and booking systems. As a result, larger hotel chains or hotels with existing complex IT systems will need to inquire further.

Best Fit and Access from China

It is better suited to small and medium-sized hotels, inns, and guesthouse-style accommodation facilities in Japan that want to quickly improve information synchronization between the front desk and housekeeping teams. Access from mainland China is unknown, and since the product targets the Japanese market, there may be barriers around payment, language, and after-sales support. If you operate a hotel in China, it may be worth first comparing the housekeeping status modules included in domestic hotel PMS or room service management systems.