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EzyGuest is a digital guestbook / digital concierge platform for Airbnb and short-term rental operators. It brings check-in, check-out, property instructions, FAQs, local recommendations, and safety information into one mobile-friendly webpage that guests can access via QR code or link, with no app installation required. The platform has a very focused positioning: helping hosts reduce repetitive messages while improving communication consistency and review performance.
The product offers an AI creation wizard. After a host enters the property address and key information, the system can use local data sources such as Google Maps to generate recommendations for restaurants, attractions, medical centers, grocery stores, ATMs, and more. The Host Dashboard supports later updates and PDF export. For multi-property managers, EzyGuest emphasizes centralized, standardized guest communication. It also offers direct booking links, white-label options, and an AI messaging assistant for answering questions via WhatsApp: if the answer already exists in the guidebook, it can reply instantly; otherwise, it hands the query over to the host. On the operations side, a notable feature is the photo-based cleaning and property setup checklist, allowing cleaning teams to view room setup instructions via an on-site QR code and secure PIN.
Pricing is charged per property, with a one-time setup fee. Annual billing has been reduced from $10.75/property/year to $7/property/year, while monthly billing has been reduced from $4.25/property/month to $3.50/property/month. For more than 100 properties, you need to contact the company. The 7-day free trial is only available for annual subscriptions and requires payment information. The Early Access single-property plan includes a $10 setup fee and a $10.75 annual subscription, and may include guided onboarding.
Its strengths are its focused use case, low pricing, and fast launch process, making it suitable for turning paper guidebooks and scattered messages into a maintainable digital experience. The WhatsApp AI assistant and cleaning checklist also make it more than just a “guide page.” The drawbacks are that publicly available materials do not disclose APIs, developer documentation, deep PMS/OTA integrations, permission-system details, or security certifications. Support appears to be limited mainly to FAQs, email, demos, and Google Meet onboarding, while enterprise SLA terms are unclear.
EzyGuest is best suited to overseas Airbnb/STR hosts, property management companies managing 5–10 or more units, and short-term rental operators that want to package value-added services under a white-label offering. Access from China cannot be determined from the available text. Pricing is listed in USD and billed in local currency, but specific payment methods are not disclosed. If your primary audience is guests in mainland China, alternatives such as a WeChat Mini Program, WeCom/Lark knowledge base, or a self-hosted guest guide may be worth considering.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on ezyguest.com official site.
ezyguest.com is an Unknown SaaS provider. TG4G tracks its product information, an overall rating of 5.0/10, and a China-accessibility score of Workable. Click "Visit Official Site" to reach ezyguest.com directly.