2pages.co.uk

What it is

2pages Ltd is a UK-based consulting and platform engineering service provider focused on the ServiceNow ecosystem, rather than a standalone SaaS product in the traditional sense. Its website highlights ten years of experience in the ServiceNow space, serving clients across finance, government, education, technology, and the private sector. Its core positioning is to help customers implement, develop, integrate, and upgrade ServiceNow according to ServiceNow’s operating framework and best practices, while avoiding legacy customizations that could hinder future upgrades.

Core capabilities

Based on the available text, 2pages covers a fairly complete ServiceNow lifecycle: end-to-end platform implementation and upgrades, custom application development, customization of existing applications, integration with business systems such as CRM, HRIS, and ITSM, workflow automation, and the configuration and rollout of ITSM, ITOM, and ITAM. It also provides dashboarding, reporting, and advanced analytics capabilities, as well as training and ongoing support for end users, administrators, and developers. Its differentiating message is that it avoids “heavy scripting,” prioritizing ServiceNow’s native framework capabilities and writing code only when necessary. When code is required, it emphasizes thorough commenting so that the customer’s support team can maintain it later.

Pricing

Pricing is relatively straightforward: the hourly rate is £150, and the typical day rate is £800. Larger requirements can be quoted with a defined scope and timeline. This model suits companies that do not need to hire a full-time consultant but want on-demand access to architecture advice, development, integration, administration, or emergency fix support.

Pros and cons

The strengths are its clear focus, experience across a broad range of industries, coverage of multiple key stages from ServiceNow implementation to operations, and emphasis on best practices and long-term maintainability. The drawbacks are that the public website provides limited information: there are no visible customer case studies, certification lists, security or compliance statements, SLAs, support channels, or detailed delivery methodology. The site also contains repeated content and placeholder copy, making the professional presentation feel somewhat rough.

Who it is for

2pages is suitable for mid-sized and large organizations that already use or plan to adopt ServiceNow but lack senior in-house platform expertise, especially teams needing ITSM/ITOM/ITAM, system integration, upgrade governance, or a review of platform best practices. It is not suitable for buyers looking for an out-of-the-box SaaS product or clearly defined subscription plans.

Access from China

The website’s accessibility from mainland China is not indicated in the available text, so it should be considered unknown. For Chinese companies considering procurement, it would be especially important to confirm remote delivery arrangements, time-zone support, contracting entity, data handling, and the boundaries of compliance responsibility.