2dsoft.com

What it is

2D Soft is an industry software provider from Serbia. According to the site, the company was founded in 2002 and has more than 24 years of experience, 55+ employees and associates, and 22,000+ licenses in daily use, with products used in 10+ countries. Rather than a single SaaS tool, it offers a portfolio of vertical business software for restaurants, hotels, retail, dental clinics, medical institutions, and sports and wellness centers.

Core capabilities

Food service is its strongest focus. Garson provides ordering, POS/cash register functions, touchscreen operation, kitchen/bar displays, Backoffice business analytics, inventory management, and connectivity with accounting systems. Garson Fly, Live, and Analytics support mobile ordering, payment collection, and real-time monitoring. Zulu is designed for restaurant-customer interaction, supporting mobile menus, in-store and off-premise ordering, Web/Facebook/Instagram orders, Wolt/Glovo delivery order handling, reservations, loyalty points, discounts, and mobile payments. Hotelier PMS covers hotel front desk, sales, payments, production, and inventory points, and can communicate one-way or two-way with a Channel Manager and Booking Engine. CashBox targets retail and electronic fiscalization, supports Windows, Android, and Linux, and can connect multiple stores through a central cloud server. Other products include Asistent for dental practice management, Helix EMR for electronic medical records, Helix Wellness for membership/booking/financial management, and L-PFR+ as a local fiscal receipt processor.

Pricing and deployment

The website does not disclose public plans, pricing, a free version, or trial policy; solutions are mainly obtained by contacting the company. For deployment, the site explicitly states that CashBox can connect multiple stores via a central cloud server, while L-PFR+ is a local fiscal processing component. It is not clear whether the other products are fully cloud-based, hybrid, or on-premises.

Pros and cons

Its strengths are deep industry coverage, relatively complete restaurant and hotel workflows, and mechanisms for partners, distribution, integrations, and enterprise customization. Its history, license count, and cross-country usage also suggest a certain level of maturity. The main weakness is limited transparency around key information: pricing, permission controls, data security, compliance certifications, SLA, API documentation, and other elements commonly needed for enterprise procurement are missing.

Who it is for and access from China

It is best suited to restaurants, hotels, retailers, and healthcare service providers in the Balkans and nearby markets, especially merchants that need local fiscalization capabilities. Chinese users considering adoption should verify language support, local tax adaptation, after-sales responsiveness, and cross-border access. Based on the available content, it is not possible to determine whether direct access from mainland China is available, so this is marked as unknown.