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R. A. Cassel & Associates is a managed IT and technical support provider based in Casselberry, Florida, serving the Greater Orlando area. It is not a typical self-service SaaS product, but an MSP for small and midsize businesses, offering outsourced IT management, computer repair, server/network maintenance, hosting, cloud computing, email, backup, and recovery services.
Its core offerings cover Managed Services, Help Desk, Business IT Support, Data Protection, Hosting Services, Vendor Management, Cloud Computing, Virtual Servers, Hosted Exchange Email, and Offsite Data Backup. Services are delivered through remote phone/Internet troubleshooting, with local technicians also available for on-site visits. The site explicitly states that its team is familiar with Microsoft Server, Exchange Server, and SQL Server, and can maintain servers, workstations, laptops, and network environments.
Pricing information is relatively limited. Managed IT, hosting, and cloud computing services repeatedly emphasize fixed monthly fees or low monthly costs; on-demand IT support can be billed hourly or per incident; Hosted Exchange Email is listed as starting at $10 per mailbox per month. The website offers free consultations and mentions a two-hour network security and performance analysis, but it does not disclose full packages, SLAs, or response times.
Its strengths are a comprehensive service scope, making it suitable for small and midsize businesses without an internal IT team to outsource day-to-day operations. It supports both remote and on-site service, and also covers backup, disaster recovery, and vendor management. The drawbacks are that it is highly regional, mainly focused on Orlando and surrounding counties; the website lacks transparent pricing, a control panel, APIs, permission management, audit features, and detailed compliance information. On the security side, only descriptions such as SAS70 data centers, 24x7x365 monitoring, backups, and protection against unauthorized access are mentioned.
It is better suited to small and midsize businesses in industries such as legal, healthcare, accounting, manufacturing, real estate, and nonprofits in the Orlando area, as a replacement for or supplement to an internal IT team. If a Chinese company is simply looking for a SaaS platform, cloud management software, or a global MSP, its information and delivery scope are not clearly defined enough. Access from mainland China cannot be determined from the main content.
⚠ This review is compiled from public sources and does not constitute a purchase recommendation. Verify all facts on the vendor's official site. Verify on computerrepairorlando.com official site.
computerrepairorlando.com is an United States Web Hosting provider. TG4G tracks its product information, an overall rating of 6.0/10, and a China-accessibility score of Limited (proxy recommended). Click "Visit Official Site" to reach computerrepairorlando.com directly.